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Tea Service
No question is too small to warrant an answer.

Want to find out more about our event spaces? Need to walk through our floor plan, or to check that our menu meets your dietary requirements? Our reception team are on hand to assist with your enquiry.

Travel by train

Regular Great Western Railway services run from London, Bristol, and Exeter to Castle Cary

Find us on maps

Montigo Resorts, Somerset at Charlton House,

Charlton Road, Shepton Mallet, BA4 4PR

Arrange a transfer

Speak to our reception team about private transfers from local towns, railway stations, and airports.

Cashless payments

We have taken actions to streamline the payment experience which mean that we are only able to accept card payments on-site. Guests are encouraged to use contactless and mobile payments where possible.

Pet-friendly stays

We now allow dogs that weigh less than 10kg in selected rooms and common areas. For a small supplement, your four-legged friend can even stay the night, and take advantage of dedicated treats, bowls, beds, and towels.

Site accessibility

We have taken steps with staff training to help guests with limited mobility get around. Three of our rooms are accessible. That said, be advised ofsteps and uneven surfaces around our period property.

Allergies and intolerances

We incorporate a wide range of ingredients into our restaurant menu, some of which are allergens. In view of this we'd advise  that you make us aware of any allergies or dietary requirements before your visit.

Leave it to us to take care of the details.

Reception is open all day, every day to take special requests. Reach out today and we can organise  a rose petal arrangement for your bedroom, handmade macarons for your loved ones, and much else besides.

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